A/R recovery and accounts receivable follow-up for medical practices
Unpaid claims lose value the longer they sit. We work your aging A/R payer by payer, find out why each claim is stuck, and push it to payment before filing and appeal deadlines run out.
What A/R follow-up involves
A claim with no response, a partial payment or a request for more information can sit in A/R for months if no one chases it. Each payer has its own timely filing and appeal limits, so old claims eventually become impossible to collect. Our team works them systematically, by age and by value.
A/R aging analysis
We sort your open claims by age, payer and amount to see where the money is and what is still collectible.
Claim status checks
Payer portals and calls confirm the status of every open claim and what the payer needs to pay it.
Corrections and resubmissions
Claims with errors are fixed and resent, and missing records are sent to the payer.
Underpayment recovery
Payments are compared with your contracted rates, and underpaid claims are disputed.
Old A/R cleanup
A one-time project to work A/R left behind by a previous biller or staff change.
Credit balance review
Overpayments are identified and resolved correctly, keeping you compliant.
How an A/R cleanup project works
- Pull the aging report. We review every open claim and group it by payer, age and status.
- Prioritize. High-value claims close to their filing deadlines come first.
- Work the claims. Status checks, corrections, appeals and records requests, payer by payer.
- Report progress. A weekly or monthly update on dollars recovered, claims resolved and what remains.
Signs your A/R needs attention
- A growing share of your A/R is older than 90 days.
- Your staff can only work the newest claims, so older ones are never touched.
- You changed billing companies or staff and aren't sure what was left unfinished.
- Payments from some payers seem lower than your contracted rates.
Frequently asked questions
How far back can you recover old A/R?
It depends on each payer's timely filing and appeal limits. We review all open claims and focus on those that can still be recovered, and we tell you which claims are no longer collectible.
Can you do an A/R cleanup without ongoing billing?
Yes. A/R recovery can be a one-time project. Many practices use it when they change billing companies or staff.
How do you price A/R recovery?
A/R recovery is usually priced as a percentage of the amount collected, so you pay only on money we bring in. Your quote depends on the age and volume of the A/R.
Find out where your practice is losing revenue
Book a free, no-obligation practice review. We look at your claims, denials and A/R and send you a written summary of what we would fix first.